At astrosharnam.com,
we are committed to delivering your orders safely and on time. Please read our
shipping policy carefully to understand our shipping process, timelines, and
charges.
1.
Order Processing Time
- Orders are processed
within 24-48 hours of placement (excluding Sundays &
public holidays).
- Customized or special request
orders may take longer to process.
2.
Shipping Time & Delivery
- Delivery times vary based on
location:
- Metro Cities: 3-5 business days
- Other Cities & Towns: 5-7 business days
- Remote Areas: 7-10 business days
- Delivery delays may occur due
to unforeseen circumstances like weather, strikes, or courier issues.
3.
Shipping Charges
- Free Shipping: On orders above ₹ 500/-.
- Standard Shipping Fees: Applied at checkout
based on location and order weight.
4.
Tracking Your Order
- Once your order is dispatched,
you will receive a tracking link or ID via SMS/Email or WhatsApp to
monitor your shipment.
5.
Shipping Partners
- We work with trusted courier
partners such as Delhivery, Blue Dart, India Post, and others to
ensure reliable delivery.
6. Address & Delivery Issues
- Please provide a complete and
accurate shipping address. We are not responsible for delays due to
incorrect or incomplete addresses.
- If a package is returned due
to incorrect address or failed delivery attempts, reshipping charges may
apply.
7.
International Shipping
- Currently, we ship only
within India. International shipping is not available at this
time.
8.
Damaged or Missing Shipments
- If your package arrives
damaged or is missing items, please contact us within 24 hours of
delivery with images and order details.
9.
Contact Us
For any
shipping-related queries, reach out to us at support@astrosharnam.com or [WhatsApp-
9993048033].