At astrosharnam.com,
we aim to provide a seamless shopping experience. However, if you wish to
cancel an order, please review our cancellation policy below.
1.
Order Cancellation Before Shipment
- You can cancel your
order within 12 hours of placing it by contacting our
support team at support.astrosharnam.com or +91-9993048033.
- If the order has not been
processed or shipped, we will cancel it and issue a full refund.
2.
Order Cancellation After Shipment
- Once an order has been dispatched,
it cannot be canceled.
- If you no longer wish to
receive the product, you can refuse delivery. However, the refund (if
applicable) will be processed after deducting shipping charges.
3.
Prepaid Order Cancellations
- For prepaid orders, the refund
will be processed within 5-7 business days to the
original payment method.
4. COD
Order Cancellations
- If you have placed a Cash
on Delivery (COD) order and wish to cancel it, kindly inform us
as soon as possible to avoid unnecessary shipping costs.
5.
astrosharnam.com’s Right to Cancel
- We reserve the right to cancel
orders due to:
- Payment failure
- Stock unavailability
- Incorrect pricing or
technical issues
- Fraudulent transactions or
suspicious activity
- In such cases, a full refund
will be issued (if applicable).